Introduction
Fernwood
Fitness is a health club that offers gym services to women in Australia. The
club is well established with every item required for training purposes
available. Different types of women body fitness exercises are offered inside
the club. The sports club was started in more than 20 years ago. The club has
established several branches, which are spread across the country. Currently,
the sports club has 70 health and fitness centers across the country. The sport
club has employed more than 2200 peoples of diverse cultures and religions. The
club offers diverse services including gym, personal training, nutrition
training, weight-loss programs and food services (Fernwood Women’s Health Club
2011). Overall head of the company is the Chief Executive Officer (CEO), under
the club CEO there are two general managers.
Among
the leadership is the General Manager in charge of industry development, who
also heads the marketing team and the customer service team. In each
department, there is also an exercise supervisor who is under departmental
manager and who is also in contact with the department operation. The club also
runs a number of franchise outlets across Australia. I have been going to one
of the club outlets in Australia for about 1-2 times a week for gym for a year
and a half now. Therefore, I have been exposed to the activities of the club
for the same time.
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