Review the following scenario and address the questions that follow in a
1 - 2 page double spaced paper. I've included a chapter to use if
needed, but please do not use any other references for this assignment.
In a small, twelve - person consulting agency, two important members,
the program coordinator, Joe, and the publications manager, Juanita,
were having serious problems getting along because their five - year
marriage was failing. Joe and Juanita decided not to bring up their
problems in front of the group because they believed it would only
disrupt the operations of the ordinarily harmonious group. Suppression
of the problems certainly kept their antagonism from becoming an open
issue, but it did not prevent their tensions from influencing the
group's climate. The agency's weekly meetings were marked by
uncomfortable pauses and evasions of pressing issues. Relationships
became cautious and artificial; authority relations were also ambiguous
because two important members were reluctant to talk to each other and
fought over small issues.
Finally, at one tension - filled meeting, another member, Karen, openly
stated that she felt uncomfortable and that she wanted to talk about Joe
and Juanita's problems and their effect on the group. In the ensuing
discussion, many issues and feelings emerged. Members were relieved to
talk openly, and both Joe and Juanita were able to unburden themselves
and get support from the group. The tension between Joe and Juanita did
not subside as a result of Karen's intervention (in fact, it continued
until Joe left the agency), but the group's climate improved markedly
and members were better able to cope with their co - workers'
relationship problems.
Answer the following questions:
What were the risks Karen took?
Why do you think the overall climate improved despite these risks?
Imagine yourself as Karen: Why might you hesitate to intervene in this way?
Imagine yourself as Joe or Juanita: How might you feel when Karen first brings up this issue?
Click
here to claim a 30% discount on this essay. Our team is made up of professionals who
have excelled in different areas of academia. Try our service and you will
never be disappointed.
No comments:
Post a Comment