Barriers to Effective Communication
We
face challenging barriers to effective communication in the healthcare field.
As our world becomes smaller, we are in constant contact with patients,
colleagues, or consumers from culturally diverse backgrounds and we need to
develop our skills to improve effective communication.
Using
the South University Online Library, search the following articles:
•
The Role of Nursing in Bridging the Gap
between Managers and Physicians in Hospitals
•
Improving Communication in the Health Care
Setting
Based
on your research, answer the questions below writing at least five sentences
per question in a Microsoft Word document. You need to think of a communication
with a healthcare professional colleague to answer the following questions:
•
What barriers to effective communication
could occur with a health care professional colleague who is culturally
diverse? How can these barriers affect patient outcome when effective
communication is essential?
•
What assumptions can you make about a healthcare
professional colleague you do not know well? How can these assumptions impact
your communication if your customs are different from your healthcare
professional colleague's customs and you do not understand their customs
completely?
•
How can you overcome language barriers or
make assumptions not based on facts to increase team unity and motivation? How
important is it for you to take responsibility and improve your cultural
competence?
Now
you need to think of a communication with a patient or a consumer and answer
the following questions:
•
What specific language barriers can result
when you communicate with a patient or a consumer who speaks limited English?
How can you gather information or educate when language barriers are present?
•
How do you adjust to conflicting values or
traditions from patients in a specific religion or culture? For example,
patients who are Jehovah's Witness religion may refuse blood products or other
religions may not eat pork. How do you adjust dietary restrictions communicating
in a collaborative manner with the dietary department?
•
What are the benefits of a healthcare
organization to provide cultural awareness and training for each employee to
better understand and accept others? Does your current or past organization provide
cultural awareness training? If not, what will be your recommendation to your
management team?
•
Select one culture other than your own and
describe how this culture may deal with death and mourning.
Support
your responses with examples.
Cite
any sources in APA format.
References:
Kaissi,
A. (2008). The role of nursing in bridging the gap between managers and
physicians
in hospitals. The Health Care Manager, 27(2), 113–117.
Ponte,
C. D. (2011). Improving communication in the health care setting. American
Journal
of Health-System Pharmacy, 68(8), 666–667.
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